Join **RedValley,** the rapidly expanding company based in Medellín, and become an integral part of Premier Med Group as a **Patient Coordinator**. In this role, you'll be the cornerstone of our patient experience, providing exceptional assistance to callers and ensuring their journey through our clinics is seamless and stress-free. Our partnership with New Jersey's leading experts in vein and pain treatments reflects our commitment to excellence and delivering tangible results. With cutting-edge technology and a focus on patient care, our pain management and vein clinics prioritize achieving optimal outcomes for every individual. **What You'll Do**: - Coordinate and schedule new patient appointments based on doctors' availability. - Manage and organize medical records for both new and existing patients. - Obtain essential medical information from referring providers to facilitate the new patient process. - Follow up with patients regarding existing and upcoming appointments. - Document all procedures and processes meticulously within our electronic medical record system. - Perform additional duties as assigned by team leaders or managers. **What You'll Bring To The Team**: - Proficiency in spoken and written English (B2+ level). - At least 1 year of customer service experience in the healthcare industry. - Previous experience as a new patient coordinator is preferred. - Exceptional oral and written communication skills. - Ability to efficiently multitask and maintain a high level of attention to detail. **We Offer You**: - Opportunities to thrive in a dynamic startup environment that fosters teamwork, ownership, and purpose. - Flexibility with working hours and the option to work from our state-of-the-art office space in El Poblado. - A unique company culture rooted in teamwork, shared values, and a meaningful mission. - Private health insurance coverage for you and a family member. - Enjoy a 50% discount on meals at our partnered restaurant. Pay: $3,000,000 per month Application Question(s): - Could you please rate your proficiency in English on a scale of 1 to 10? **Experience**: - Healtchare Industry: 1 year (required)