**Key Accountabilities/Duties & Responsibilities**: - Maintains quality service by establishing and enforcing organization standards. - Must act as a bridge between the company and its clients - Adhering to all policies of The Tamara and briefing corporates about it - Make sure the payments been collected at the time of booking. - Develop Business for TTC, TTK, OBT, and other hotels of The Tamara. - Define guest requirements and ensures that the guest services offered is effective to their requests. - Establishing the Tamara as a niche group travel destination - covering all the Business zone in Bangalore by sales calling - Negotiates prices with all MICE - Ensures that all complaints are reviewed, investigated and follow-up action is initiated. - Meeting up with decision makers in corporate companies and Travel agents - Maintains and ensures the smooth-running operation with all travel agents. **Essential qualifications for the role are**: - Preferred educational qualifications for the role are a Bachelor’s degree in Marketing,Business Administration or related field.