OPERATIONS STRATEGY LEAD - TE-245

Thermo Fisher Scientific


**Operations Strategy Lead** Roles and responsibilities for the overall success of the proposal development process within the Operational Strategy Unit; from RFP receipt through client decision. - Provides leadership and ownership of operational strategies, bid defense hand=off, and accountability for all related operational proposal deliverables, resulting in an increased RFP hit rate, and positive business growth. - Leverages all opportunities to achieve targets while enhancing customer relations. - Primarily responsible for RFPs and supplemental documents for complex, multi-region, multi-service clinical development projects/programs, partnership and prospective selling initiatives and related client deliverables. - Converts commercial win strategy into operational strategy that maximizes RFP hit rate resulting in business growth for HemOnc; determines the level of proposal deliverable and key operations messages and supports the triage process within clinical operations to meet proposal deliverables. - Ensures budget reflects operational strategy and manages operations proposal deliverable in order to achieve PPD profitability targets. - Collaborates with therapeutic and cross functional leadership team to assess success and profitability and ability to execute to plan, assessing process and bidding algorithms. - Drives the development of the operations segment of the proposal deliverable within prescribed timelines, disseminates operational strategy to proposal team and develops KPI's, ensuring a successful operations segment of the deliverable. - Partners with Clinical operations, Commercial organization and MMS to enhance proposal efficiency management in order to decrease COS. - Directs operations escalation process and advises commercial strategy team. - Recommends and supports revisions per processor Clinical Operations post-award to successfully execute proposal. Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years’) or equivalent combination of education, training, & experience. Operations and/or Project Management experience in clinical trial delivery, has supported operational delivery of multiple projects of varying complexity as a global project lead and/or an oversight director, including different phases and designs, including a strong grasp of operations finance and management, presentation skills, and contract (SOW) negotiation Band/level will be dependent upon relevant experience. Knowledge, Skills and Abilities: - Proven leadership skills in a matrixed environment; proven ability to effectively influence executive/c-suite team members relative to contribution to client deliverables - Comprehensive understanding of the clinical project management, the business organization and functional areas and business strategy - Excellent customer relationship management skills and strong commercial acumen - Ability to work in a high pressure/time sensitive environment including the ability to handle multiple issues on multiple projects simultaneously - Expertise in proposal development and demonstrated strategic planning skills - Strong organizational agility, negotiation skills, and demonstrated drive for results - Proven ability to build peer relationships and effective teams with demonstrated global and cultural awareness - Effective coaching, persuasion and mentoring skills - Excellent analytical skills, oral and written communications, strong attention to detail, prioritization and time management proficiencies - Comprehensive understanding of sponsor/CRO business practices and advanced knowledge of operational/financial practices, SOPs, GCPs, and FDA/ICH guidelines with the ability to analyze and evaluate processes and procedures

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