WE ARE Soft Serve is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, APAC, and LATAM. We are about people who create bold things, make a difference, have fun, and love their work. Our goal is to enhance the testing automation process and ensure seamless integration of quality engineering within development teams. Our team works in a collaborative environment where quality is a shared responsibility and plays a key role in improving automation frameworks and scalability. IF YOU ARE - Experienced in writing automation for UI, API, performance, integration, and end-to-end testing - Skilled in creating or extending test frameworks from scratch - Proficient as a Scrum Master or Agile Team Lead - Competent in agile development practices (Scrum, Lean, XP, Kanban) - Proficient in programming languages such as Ruby on Rails, Java Script, Go, or Python - Strong experience using testing tools like Playwright, Cypress, API testing, contract testing, etc. - Familiar with CI/CD tools, TDD, pair programming, and code reviews - Strong in service-oriented architecture, performance, accessibility, and security testing - Strong communicator and natural collaborator, able to guide teams and mentor engineers - Fluent in English and experienced working in fully distributed environments AND YOU WANT TO - Lead and own test automation strategy and execution across development lifecycles - Build robust, scalable testing frameworks with minimal supervision - Serve as a Scrum Master or informal team leader, facilitating ceremonies and delivery focus - Ensure measurable test coverage and report automation metrics - Collaborate closely with engineers, PMs, and designers to deliver high-quality products - Champion quality practices, help evolve team norms, and proactively improve engineering health - Review code, contribute to architecture discussions, and deliver tools to support other teams - Own your work from scoping to production and act as a multiplier for the broader engineering org TOGETHER WE WILL - Elevate test automation across a fast-moving, distributed software team - Drive agile maturity through hands-on facilitation and delivery leadership - Improve the scalability and reliability of a globally used SaaS platform - Cultivate a pragmatic, quality-first culture across engineering - Blend engineering excellence with agile discipline to deliver real outcomes