1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Taurus Services Position Summary: Claims Professionals at Taurus are responsible for handling and processing of claim settlements for our clients. The role consists of interactions with agents, policyholders, vendors and adjusting firms with the goal of providing superior customer service while promoting client retention and acquisition. At Taurus, you’ll be joining a team that has an unwavering commitment to customer service, unparalleled and specialized expertise and a proven track record of innovation in the flood industry. What´s in it for you: Permanent contract Private health insurance Monday to Friday Salary to be negotiated ·Investigate, evaluate, and settle claims within designated authority level. ·Utilize effective communication consistently with clients, vendors, and policyholders. ·Explain coverage of loss and applicable policy provisions to policyholders. ·Consistent claim follow-up with adjusting firms and policyholders to set expectations on the claims process. ·Manage the claims negotiation process with customers. Skills & Experience Required: ·Bachelor’s degree in mathematics, Economics, Industrial Engineering or similar fields. · English Level B2 or higher required. ·2+ years’ experience in customer service, Quality Assurance preferred. ·Strong analytical, investigative, and problem resolution skills required. ·Excellent active listening skills and the ability to provide effective customer service required. ·Work independently with moderate supervision as well as within a team environment required. ·Willingness to learn and apply claim handling practices and procedures required. ·Organizational skills to ensure tasks are prioritized and completed within set deadlines required. ·Availability to work extended hours when flooding catastrophes occur required. ·Strong collaboration skills with an emphasis on teamwork required. ·Ability to deliver results in a fast-paced environment required. ·Commitment to continuous improvement required. ·Proficiency at keying alpha and numeric information with accuracy and speed. ·Knowledge of basic equipment functions, such as how to create and maintain files, printing, copying, phone messaging and voicemail. ·Able to shift between priorities as needed throughout the workday. ·Always maintain and display a positive attitude, supporting business needs and changes. ·High moral and ethical integrity. Willingness to be coached, seek advice, ask questions, and learn from feedback Physical Expectations: Position requires the ability to hear and communicate clearly, orally and in writing. Uses vision to view screens, create and review documents; requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Frequently required to sit for long periods of time Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Finance and Sales Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Taurus Services by 2x Sign in to set job alerts for “Claims Examiner” roles. Customer Service Representative - Part Time We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr