About Us We’re a fast-growing B2B lead generation agency that builds and manages outbound sales teams for our clients. Our specialty is cold calling, supported by tight operations, automations, and AI-driven tools. Behind every high-performing sales team is a strong operations function and that’s where you come in. About the Role As an Operations Associate, you’ll play a critical role in keeping our BDR (Business Development Representative) teams and clients running at full speed. You’ll be responsible for onboarding new clients and new BDRs, setting up all the tools and systems they need, and ensuring campaigns launch without friction. Our operations run on established automations. Your job is to keep the backend tables organized and ensure the systems are always ready to go. This role blends client-facing onboarding with behind-the-scenes operations, making it ideal for someone detail-oriented, tech-savvy, and comfortable working directly with both clients and internal teams. How to Apply We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to an interview via email. Ready to apply? Complete the short 20-minute test and submit your resume and audio recording using this link: https://app.testgorilla.com/s/nijse03f What You’ll Do - Support BDR onboarding: Ensure new reps have all accounts, tools, and processes they need (Google Workspace, Slack, Coda, HubSpot, Nooks, etc.) to perform effectively. - Support client onboarding: Set up email addresses, Calendly links, HubSpot records, AI bots, and other tools during client signup. - Walk clients through onboarding requirements: Ensure they have everything required for a successful launch. - Ensure cold call and cold email readiness: Double-check that dialers, inboxes, and data are fully functional before campaigns launch. - Support the List Building Team: Assist with preparing dial-ready lists when needed. - Manage client and BDR assignments: Organize backend setups to align the right BDRs with the right clients. - Maintain operations processes: Track and update setups, troubleshoot issues, and ensure smooth day-to-day functioning. - Collaborate cross-functionally with Client Success and BDR Team Leads: Support and deploy new processes and tool changes. - Learn and grow: Gain hands-on exposure to automations, AI tools, and B2B sales operations. What We’re Looking For - Strong attention to detail and ability to follow structured processes. - Quick learner, comfortable with tech tools and eager to dive into new platforms. - Dependable, organized, and able to juggle multiple tasks independently. - Strong interpersonal skills: confident in working directly with clients and BDRs during onboarding. - Positive, team-oriented attitude: cooperative and pleasant to work with. - Interest in automation, AI, and sales operations with a willingness to grow in these areas. Work Schedule - Full-time role - Standard hours: Monday to Friday, 9:00 AM – 6:00 PM Eastern Time - Must be fully available during U.S. business hours for client and team support Compensation & Benefits - Monthly base compensation of USD 1,000 (entry-level role) - 100% remote position - Get training and mentorship in operations, automation, and AI tools. - Plenty of growth opportunities into advanced operations, technical, or client-facing roles. - Opportunity to learn sales operations, automation, and AI tools - Be part of a fast-scaling team in the B2B sales space. - Collaborative, fast-paced team environment Job Type: Full-time