Join to apply for the Case Management Assistant role at Job Duck 1 day ago Be among the first 25 applicants Join to apply for the Case Management Assistant role at Job Duck JOB DUCK IS HIRING A MARKETING & ADMINISTRATIVE COORDINATOR For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row! Role Overview We’re hiring a Case Management Assistant to help our team stay organized and efficient. You’ll support ongoing cases by handling communications, texting clients and vendors, gathering information, and completing administrative tasks. If you’re detail-oriented and enjoy behind-the-scenes work, this role is for you. Schedule Monday to Friday, 9:00 AM to 5:00 PM EST (USA) Your Responsibilities Will Include but Are Not Limited To: Communicating with clients and vendors Supporting staff with ongoing case management Communicating with hospitals and medical facilities Requesting bills and balance information from clients Collecting medical records and billing documents Following up with vendors and clients as needed Uploading and organizing information in the case management system Performing additional administrative tasks as assigned What We’re Looking For: At least two to three years of proven experience working as a case manager Strong proficiency in written and spoken English and Spanish Proficiency in using Neos, Case Status, or similar software Comfort with making calls Customer-focused approach and communication Proactivity and the ability to hit the ground running Strong organizational skill, and attention to detail Comfort with working with numbers Independence and self-motivation Consistency and reliability in task execution Your own PC or laptop, a headset, and a reliable high-speed internet connection (minimum 10 Mbps download / 5 Mbps upload) A quiet, private workspace suitable for remote work What's in It for You? Monthly compensation ranging from 1,220 USD to 1,320 USD. Paid time off and holiday pay. Referral and annual bonuses. Parental leave. Opportunities for professional development and training. Dedicated support from our team. A chance to work with clients who share our values. Ready to dive in? Apply now and make sure to follow all the instructions! DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative, Business Development, and Consulting Industries Human Resources Services Referrals increase your chances of interviewing at Job Duck by 2x Get notified about new Management Assistant jobs in Colombia . Executive Assistant for US-based Company (Remote) Executive Administrative Assistant (Fully Remote) Executive Administrative Assistant (Fully Remote) Bogota, D.C., Capital District, Colombia $600.00-$800.00 2 months ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 2 months ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Executive Assistant – Remote | Dynamic Small Business Support Remote Administrative Assistant – Operations & Research Support Business Executive Assistant - Investor Relations (Remote) Virtual Administrative Assistant – Cross-Functional Team Support Bogota, D.C., Capital District, Colombia 3 days ago Bogota, D.C., Capital District, Colombia 6 days ago Remote Administrative Assistant – Operations & Research Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Virtual Administrative Assistant – Cross-Functional Team Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Bogota, D.C., Capital District, Colombia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr