Air Export Analyst Do you thrive in fast-paced environments and enjoy coordinating international air shipments? We're hiring an Air Exports Analyst to join our growing U.S. operations support team! In this role, you’ll manage outbound shipments via air freight, ensuring compliance, proper documentation, and a smooth experience for clients from booking to takeoff. Export Operations: You’ll work with a high-performing team to ensure seamless global operations, accurate documentation, and outstanding service to our clients. - Coordinate with airlines and freight partners to book and manage outbound shipments - Prepare and validate documentation: AWBs, commercial invoices, certificates, etc. - Ensure timely pickup, handling, and export clearance - Track shipments and maintain proactive communication with clients - Update system records (Cargo Wise) and meet compliance standards - Provide excellent internal and external support throughout the export cycle - What We’re Looking For: - 2–3 years of experience in air exports with international freight forwarders - Conversational English (B2+) - Strong organizational and customer service skills - Experience in Cargo Wise (preferred) - Ability to multitask and problem-solve - Values: Responsibility, precision, collaboration, and service orientation - Key Performance Indicators (KPIs): - Timely and compliant document generation - Email response times: - External: within 4 hours - Internal: same day - Accurate system updates and client status communication - Carrier coordination and schedule optimization - What We Offer – 100% Company-Paid Benefits: - Business English lessons tailored to your level - Private health insurance (medicina prepagada) - Gym membership - Life & funeral coverage - Hybrid attendance (2 in-office, 3 remote) - Full-time indefinite-term contract signed in-person - Based in Bogotá – Centro Empresarial Connecta, Calle 26 - Work Structure: Location: Bog