COMMERCIAL CARDS IMPLEMENTATION MANAGER | M-020

Citi


The Tech & Network Build Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities**: - Interfaces with junior stakeholders driving internet initiatives. Communicates progress to manager. - Ensures the best client implementation experience in all host to host projects by completing less complex internal and external project related activities for a timely and smooth delivery. Handles minor client concerns where able and escalates critical issues. - Able to prioritize multiple projects, closely monitors progress and follows up accordingly. Able to leverage technology resources to pull metrics. - Performs other duties as assigned **Qualifications**: - 0-2 years relevant experience **Education**: - Bachelors/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. English advance teamwork costumer services experience It project management - **Job Family Group**: Implementation - **Job Family**: Technical & Network Build - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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