Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership.Deliver world class business reviews tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.SCOPE OF POSITIONTo create a unique Expeditors customer experience through total ownership of and accountability to :Understand global customers' profile, needs and expectations.Retain existing business and continuous pursuit of global business development.Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwideREPORTING STRUCTURECustomer Retention and Development ManagerQualificationsUniversity or equivalent business qualificationsMinimum 5years industry experienceProficient in MS Office and CRM softwareStrong analytical skillsAbility to perform and meet KPI requirementsProven problem solving and interpersonal skillsCharismatic with an ability to connectFluent English and Spanish (required)Additional InformationExpeditors offers excellent benefits :Paid VacationEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the company #J-18808-Ljbffr