Develop goals for the daily sales activities for South America excepted BrazilNew Business and fleets channel - Perform efficient capacity planning to maximize the productivity of resources - Collect and analyze and understand call center statistics (sales, conversion rates, individuals objective etc.) - Monitor and improve orders, and other procedures - Evaluate performance with key metrics (Activation, Subscription base, Churn and etc.) - Negotiation skills with in the direct sales channel **Additional Job Description** - Proven experience as a "**Sales Field"** or similar position - ** "Customer Service"** experience required - Knowledge of **"Performance"** evaluation and customer service metrics - Strong "**Understanding"** of reporting and budgeting procedures - Proficiency in MS Office - Notable communication and interpersonal skills (**Advanced English will be considered a differentiator**) - ** "Excellent organizational"** and leadership skills with problem solving skills - Be "**Positive"**, patient and motivated - Be "**Resilient"**. - High school diploma or equivalent; Higher education in relevant discipline will be considered **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.