Were looking for a Junior Collections Agent who is bilingual in English and Spanish to join a growing international team. This is a great opportunity for someone with at least 1 year of experience in collections or customer service, ready to grow in a professional and supportive environment. Key Responsibilities Make inbound and outbound calls in English and Spanish (approx. 120 calls/day) Negotiate payment arrangements with empathy and professionalism Document interactions using collections software Follow compliance standards (FDCPA, TCPA) and internal quality policies Requirements Minimum 1 year of experience in collections or customer service Intermediate to advanced English (70% of calls are in English) Strong communication, listening, and negotiation skills Must be available to work on-site and follow the established schedule What We Offer Full training provided Supportive work environment with supervision and coordination Opportunity to grow as the team expandsEl equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. Añade las que te faltan a tu perfil para atraer su atención. - Educación mínima: Bachillerato / Educación Media - años de experiencia - Idiomas: Inglés