Site Reliability Engineer (Senior) ID35139Full time | AgileEngine | ColombiaPosted On 04/24/2025Job InformationCity VillavicencioState/Province Meta500003IT ServicesJob DescriptionAgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)ResponsibilitiesOperate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security).Support deployments across staging and production environments.Maintain and improve CI/CD pipelines using GitLab.Manage infrastructure as code using Terraform.Configure and manage containerized workloads with Docker and Kubernetes.Support customer-facing EHR integrations, including VPN setup, SFTP configuration (AWS Transfer Family), and Mirth-to-IRIS migrations (training provided).Participate in incident detection, diagnosis, resolution, and post-mortem processes.Monitor systems and respond to alerts using observability tools like New Relic and Wavefront.Collaborate with software engineering, QA, and DevOps teams.Participate in on-call rotation with a global team.Ensure all activities comply with HIPAA and GDPR regulations.Minimum Qualifications5+ years of experience in SRE, DevOps, or infrastructure roles.Experience with AWS infrastructure and related services.Strong understanding of VPN tunneling, SFTP configuration, and networking.Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes.Familiarity with scripting languages like Bash and Python.Excellent communication and collaboration skills in distributed teams.Proactive with a sense of ownership and accountability.Comfortable with incident response and alerting systems.Willing to collaborate with customer IT contacts for EHR tasks.Ability to operate autonomously and mentor others.Work a Panama schedule with 8-hour shifts and participate in on-call duties 2–3 days weekly, including every other weekend.Preferred QualificationsFamiliarity with Mirth and IRIS (standard EHR platforms).Experience with tools like Bitbucket, Codefresh, or Ansible.Background in healthcare, life sciences, or regulated industries.Knowledge of infrastructure security best practices.BenefitsProfessional growth: Mentorship, TechTalks, and personalized development.Competitive compensation: USD-based salary, education, fitness, and team activity budgets.Exciting projects: Work with Fortune 500 clients and top-tier brands.Flextime: Flexible schedule with options for remote or in-office work.Your application doesn't end here! Check your email and complete your registration on our Applicant Site. Incomplete registration will terminate your process. #J-18808-Ljbffr