The Andean & Colombia Markets Operation Head,. is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks. The overall objective of this role is to ensure the seamless delivery of FX, Money Market, Fixed Income, derivatives, and other transactions. **Responsibilities**: Manage a complex critical large professional disciplinary area within securities or derivative settlement, short - to medium-term planning of actions and resources, and exercise control over resources, budget, policy formulation and planning Serve as an analytical and/or procedural expert in the settlement cycle while supporting a wide range of internal and external clients Manage complex and variable settlement related issues, liaise with multiple teams and departments on varying matters, define problems, develop innovative solutions, streamline processes and lead change-the-bank settlement projects Closely follow trends in the industry, identify cost savings opportunities and build effective relationships with clients and key stakeholders Increase productivity and efficiencies by presenting data and analyzing validates to develop added solutions and oversee the integrity of process, operations and end results Assist with overseeing the risk control environment, compliance efforts to follow policies and procedures and keep abreast of Citi's operational processes and best practices in business strategy Filter, prioritize and validate potentially complex material from multiple sources, including external clients and internal operations groups Serve as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments **Qualifications**: 10+ years of relevant experience Experience and Knowledge in Markets Products and Markets Operations Process Senior to advanced level experience in a related role with commensurate experience in people management preferred Experience in management with Banking and Financial Institutions preferred In-depth understanding of opportunities that exist within Financial Services and significant experience in Corporate Banking Demonstrated success coordinating with senior leadership and in managing others Proven ability to manage various concurrent activities/projects in a high-risk environment Effective project management and negotiation skills Consistently demonstrated clear and concise written and verbal communication **Education**: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred Fluent English and Spanish **Skills**: Strong risk management and control mindset Experience delivering strategic change programs Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments Self-reliant, good problem solver, results oriented Demonstrated experience leading people and developing effective and diverse teams Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation. -------------------------------------------- - **Job Family Group**: Operations - Transaction Services -------------------------------------------- - **Job Family**: Securities and Derivatives Processing ------------------------------------------------- - **Time Type**: Full time ------------------------------------------------- - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting