Andes is a leader in the frozen and refrigerated meat trading industry across the Americas. Our focus is on Pork, Beef, Poultry, and Vegetables. Position Summary As Logistics Specialist, you will coordinate client's logistical operations, ensure all systems are updated with supplier and shipping information, and assist with customs clearance, inland transportation, bookings, cargo tracking, and customer queries related to deliveries. We pride ourselves on being a hands-on, fast-moving, entrepreneurial company. The ideal candidate thrives in a dynamic environment, has an entrepreneurial mindset, fits well culturally, and can bring structure to ambiguous, rapidly changing situations. - Answer customer inquiries regarding order status, pricing, tracking, and bookings. - Communicate daily with suppliers about purchase orders, production dates, and bookings. - Coordinate invoicing and shipments across ground, air, and ocean modes. - Compile reports and support team members. - Resolve customer complaints by investigating issues, developing solutions, and advising management. - Evaluate and recommend carriers for international shipments. - Complete all paperwork for international shipments. - Schedule and confirm pickups with carriers domestically and internationally. - Confirm deliveries and troubleshoot late shipments or transit issues. - Maintain good relations with logistics providers, carriers, and suppliers. - Communicate proactively with customers to address logistics questions and issues. - Plan logistics effectively to meet service and cost targets, and negotiate freight contracts. - Minimum 3 years in order management and supply chain roles. - Bachelor's degree in business, logistics, or related field, or equivalent experience. - Strong data entry skills and proficiency in Microsoft Office, especially Excel and Access. - Experience with SAP Business One. - Highly organized, detail-oriented, and quick learner. - Excellent communication skills, both oral and written. - Friendly, courteous, and customer-oriented attitude. - Good judgment and discretion handling difficult situations. - Strong work ethic and team spirit. We hire people who think like owners and foster an entrepreneurial spirit. Our culture is rooted in honesty, transparency, communication, commitment, responsibility, and genuine attitude. Why Join Us? We offer a fun, energetic environment that values our people and their sense of belonging. If you're passionate about logistics and eager to grow your career, we'd love to hear from you!