**This position requires advance English skills both written and verbal.** We are looking for a virtual english speaking maintenance manager with an architectural backgroundto manage our portfolio of customers. You will manage 2 maintenance crews (2 people each) in order to ensure we provide a high quality service and address all customer concerns/request. Responsibilities include but are not limited to: - Communicating with crew members (Spanish). - Gather regular feedback from customers to ensure they are satisfied with the service. - Answer maintenance customer phone calls and texts while on the clock. - Relay requests from maintenance customer to the crew using our app to make sure they are done in a timely manner. - Lead the maintenance team in certain procedures that need to be followed on a regular intervals. - Research plant disease information when issues are encountered. - Optimize route and fire customers when necessary. - Help prepare and send out, and follow up on estimates using videos for reference. - Confirming appointments for the estimator and manager. - Assisting with payment collection process - Other administrative tasks as assigned. Qualifications and experiance required: - Architectural background (preferrably with corresponding educaiton) - Experiance in managing a team - 1-3 years of relevant experience in a construction or landscaping environment. - Excellent English speaking and writing skills (customer service). - Fluent in Spanish(verbal and written) to communicate with other team members. Personal Skills required: - Strong attention to details. - Excellent communications skill. - Excellent organizational skill. - Ability to oversee and deal with issue. - Proficient computer skill. - Personal ownership and accountability. - Ability to work under pressure and in a stressful environment. - Ability to multitask. - Energetic and goal orientated. Additional requirments: - Must have computer with 4gb of ram. - Must have good and reliable internet connection Schedule: Monday to Friday 7:30am to 4:30pm; 7:30 to 12:30 on Saturda California (US) time. Pay: $23,947 per hour Application Question(s): - Do you have architectural background? - Are you fluent in English (both vermal and written)? **Education**: - High school or equivalent (preferred) **Experience**: - landscaping or construction: 1 year (preferred) **Language**: - Spanish (preferred)