(V967) - BACKOFFICE SPECIALIST

Salutem Medical Management


We’re Hiring: Medical Administrative Assistant Location: Medellín (On-site at Hotel Nutibara – Cl. 52a #50-46, La Candelaria) Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m. Contract: Full-time, on-site Salary: $2.500.000 Start Date: Immediate About Us Salutem is a leading company in the healthcare sector, dedicated to delivering innovative solutions while fostering a work environment that supports both personal and professional growth. If you're looking to elevate your career, join us in redefining the professional landscape in Medellín! About the Role We are looking for a Medical Administrative Assistant to support day-to-day operations related to patient coordination, provider communication, and insurance processes. In this role, you’ll help ensure that every administrative and care-related task is managed with accuracy, efficiency, and care. What You'll Do - Verify insurance benefits and manage prior authorizations for procedures and injections - Submit and track referral requests - Check and follow up on pending cases - Make calls to providers, patients, and insurance companies - Review and coordinate NP and provider schedules - Manage and organize shared and individual digital folders - Respond to requests received through RingCentral - Request appeals or retro-referrals when needed What We’re Looking For - English proficiency (B2 or higher) - Excellent attention to detail and organizational skills - Strong communication and follow-up abilities - Previous experience in healthcare, authorizations, or administrative roles preferred - Comfort working with EMRs or healthcare-related platforms - Availability to work on-site in Medellín What We Offer Full-time, permanent position with room to grow Dynamic and collaborative work environment Office located in the vibrant center of Medellín Competitive salary based on your experience and skills Ready to join a team that values accuracy, compassion, and purpose-driven work? - Apply now and be part of a company that's making a difference. Industry - Business Consulting and Services Employment Type Job Type: Full-time

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