At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. Your Role - Customer service line: support provided through calls to users of an American bank, assisting with matters related to bank accounts, debit cards, and credit cards. - Collaborate with team members to maintain high quality service standards. - Represent TPs world-class standards in every interaction. What We’re Looking For - Language Level: B2 (Advanced). - Must be based in Bogotá. - High School graduated. - Availability: 42 Hours per week. - Skills & Qualities: Empathetic, responsible, outgoing, good listener and proactive. Why Choose TP? - Salary: COP $2,315.000/Mo+ performance bonuses. - 42 Hours per week. - 2 days OFF. - Career Growth Programs and Employee Welfare Fund. - Paid Training. - Permanent contract. - World-Class Training: Continuous learning and development programs designed to fuel your success. - Multinational Experience: Be part of a global company with a diverse and inclusive culture. Location Centro Empresarial Connecta, Ac. 26 92-32, Bogotá. Make a difference with the TOP Team!