Job summary We are seeking a Patient Care Specialist with strong customer service skills via phone to join our growing healthcare network of orthopedic and chiropractic clinics across Miami, Florida. Responsibilities - Answer inbound calls and make outbound follow-ups to patients in a professional and empathetic manner. - Schedule and confirm appointments for orthopedic and chiropractic consultations, treatments, and surgeries. - Provide patients with detailed instructions regarding pre- and post-operative care. - Coordinate transportation services for patients when needed. - Act as a liaison between patients, medical providers, and administrative staff to ensure seamless communication. - Maintain accurate and up-to-date patient records in compliance with HIPAA regulations. - Follow up on pending medical documents, imaging results, and referrals. - Support patients in understanding their treatment plans and next steps. Qualifications - High school diploma or equivalent (Associate's or Bachelor's degree in healthcare administration or related field preferred). - Bilingual (English/Spanish) required. - Minimum 1 year of experience in customer service or patient care coordination. - Strong phone communication and active listening skills. - Ability to handle sensitive patient information with confidentiality. - Excellent organizational skills and attention to detail. Benefits - Competitive salary. - Paid time off and holidays. - Professional growth opportunities within the healthcare network. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora