Job Title: Bilingual Operations Manager ">"> We are seeking a skilled and experienced Bilingual Operations Manager to join our team. The successful candidate will be responsible for ensuring compliance with indicators and customer requirements both internally and externally. "> Key Responsibilities: "> - Strategic and critical thinking to drive business growth - Proactivity in identifying and resolving operational issues - Experience in executing action plans and achieving results - Team development and teamwork skills to motivate and engage employees - Advanced English level to communicate effectively with clients and colleagues "> Requirements: "> The ideal candidate will have at least 1 year of experience as a Bilingual Operations Manager for Contact Center or BPO companies, a Bachelor's degree in administrative, financial or related careers, or equivalent experience in the role. "> Benefits: "> This is a full-time position that offers a competitive salary, monthly bonus for meeting indicators, paid Colombian holidays, and long-term contract from day one. We also offer growth opportunities and a dynamic work environment. "> Referrals increase your chances of interviewing at Concentrix by 2x. Get notified about new Call Center Operations Manager jobs in Medellín, Antioquia, Colombia. "> Our company values innovation and community knowledge. Experts add insights directly into each article, started with the help of AI.