Site Reliability Engineer (Senior) ID35139 Join to apply for the Site Reliability Engineer (Senior) ID35139 role at AgileEngine Company Overview AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you thrive in a challenging environment working with top talent and are encouraged to learn and experiment daily, this is the place for you! Responsibilities Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security). Support deployments across staging and production environments. Maintain and improve CI/CD pipelines using GitLab . Manage infrastructure as code using Terraform . Configure and manage containerized workloads with Docker and Kubernetes . Support customer-facing EHR integrations , including VPN setup, SFTP configuration, and Mirth-to-IRIS migrations (training provided). Participate in incident detection, diagnosis, resolution, and post-mortem processes. Monitor systems and respond to alerts using observability tools like New Relic or Wavefront. Collaborate with software engineering, QA, and DevOps teams. Participate in on-call rotation with a global team. Ensure infrastructure activities comply with HIPAA and GDPR regulations. Minimum Qualifications 5+ years in SRE, DevOps, or infrastructure roles. Experience with AWS infrastructure and related services. Strong understanding of VPN tunneling, SFTP, and basic networking. Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes. Familiarity with scripting languages like Bash or Python. Excellent communication and collaboration skills. Proactive with a sense of ownership and accountability. Ability to operate autonomously and mentor others. Willingness to work a Panama schedule with 8-hour shifts and participate in on-call duties 2-3 days per week, including every other weekend. Upper-Intermediate English level. Preferred Qualifications Familiarity with Mirth and IRIS platforms. Experience with Bitbucket, Codefresh, or Ansible. Background in healthcare or regulated industries. Knowledge of infrastructure security best practices. Benefits Professional growth through mentorship, TechTalks, and personalized roadmaps. Competitive USD-based compensation and budgets for education, fitness, and team activities. Engagement in modern projects with Fortune 500 clients and top-tier brands. Flexible schedule with options for remote work and office presence. Additional Information Your application process requires checking your email and completing registration on our Applicant Site. Incomplete registration will result in termination of your application. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr