**Job Information**: Job Family **Mortgage Process Outsourcing** *** Work Arrangement **Permanent WFH** *** City **Bogota** *** State/Province **Distrito Capital de Bogotá** *** Country **Colombia** *** **Join Our Client’s Global Team and Experience Global Opportunities and More!** Be part of our client’s dynamic team and play a pivotal role in shaping the future of medical practice on a global scale. As a Virtual Assistant at our client’s company, you'll have the opportunity to make a profound impact that transcends geographical borders. Your work will not only drive organizational success but will also leave an enduring legacy in the world of special childcare. We provide a collaborative and forward-thinking environment where your skills and ideas will flourish, and your achievements will be celebrated on the international stage. If you're passionate about your field and making a lasting imprint in the global arena, we invite you to embark on this exciting journey with us. As a **Virtual Assistant**, you will play a crucial role in supporting our client's healthcare professionals and ensuring the efficient day-to-day operation of their practice. **_ Here’s an overview of your future role:_** - Employment type: Indefinite term type contract- Shift: Monday to Friday | 8 to 5 EST- Work setup: Remote/Work from Home **What do you need to succeed?** - English proficiency: C1 - 3+ years of experience - Previous administrative experience in a healthcare setting is preferred. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Proficiency in using office software, including Microsoft Office Suite. - Ability to multitask and prioritize tasks effectively. - Familiarity with medical billing and insurance procedures is a plus. - Willingness to learn and adapt to changes in the healthcare industry. - Ability to maintain confidentiality and handle sensitive patient information. Tech Stack: - Microsoft Suites **What awaits you in this role?** Scheduling: - Manage appointment scheduling for therapists and patients. - Coordinate and reschedule appointments as needed. - Maintain the appointment calendar and ensure it is up-to-date. - Provide friendly and professional customer service to patients and their families. Human Resources Support: - Assist with HR-related tasks, such as maintaining employee records and onboarding new staff members. - Help with employee scheduling and time tracking. Billing and Financial Management: - Post payments accurately in our system. - Assist with private pay insurance billing. - Collaborate with billers handling general insurance claims. - Obtain and maintain co-payments and authorizations. Electronic Medical Records (EMR) Systems: - Proficiently manage and maintain electronic medical records in our EMR systems. - Ensure all patient documentation is accurately recorded and organized. Insurance Authorization: - Obtain authorization letters from insurance providers. - Verify insurance information and coverage for patients. - Ensure all insurance-related paperwork is complete and up-to-date. General Administrative Tasks: - Handle various administrative tasks to support the practice's daily operations. - Maintain office supplies and order new supplies as needed. - Assist in maintaining a clean and organized office environment. **Why choose us?** - 5 Days work week - Work-Items (laptop, mouse, and headset) - Indefinite term type contract - 5 extra days of vacation leave (20 in total) that could be monetized - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Up skilling: Emapta Academy **Whom you’ll work with**: Join our client, The Children's SPOT Inc., a renowned medical practice in Maryland, USA, specializing in Speech, Occupational, and ABA therapy. At our client's practice, it's not just a job; it's a chance to be part of a dynamic team committed to providing exceptional care. By joining our client, you'll have the opportunity to contribute to the smooth operation of their practice and become an integral part of their mission to help children with special needs thrive. Enjoy the benefits of working with a therapist-owned, employee-driven, and client-focused organization, where excellence is the standard. **Who are we?** Discover a world of possibilities at **Emapta**, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive