**Passionate about the latest trends in Tech?** What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our SupportYourApp team as a Customer Success Consultant to harness the power of machine learning, image recognition, and business intelligence to produce breathtaking photos and videos. Let's see what it takes. **What you will do**: - Assisting with the cooperation between customers and independent photographers; - Matching customer's requests with available photographers; - Providing customer support to photographers related to scheduling/hosting photo sessions, timely upload and editing of the photos; - Providing customer support for customers related to their communications with the photographers assigned to them, answering general questions, assisting with navigating the platform; - Escalating complex tickets to internal-team; **Requirements**: - Tech background; - Experience with CRMs, Internal Platforms, and widespread SaaS tools such as Zendesk, Hubspot, MessageBird, and Aircall; - Strong communication skills, both verbal and written. - Efficiency and Resilience. **Will be a great plus**: - Photography and Photo Editing experience. **Benefits**: - Fixed schedule & remote work; - Competitive compensation; - Financial and professional growth; - Paid intensive training and trial period; - Great management with no bureaucracy; - Good bonuses for referring friends (referral program). **Who are we?** SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages. We are a team of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.