**Partnerships Analyst** **Bogota, Colombia** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. Our Anthology Partner Program is a differentiator in that it provides an ecosystem that enables our clients with a richer, more engaging educational experience for their learners, no matter what their unique needs may be. Specific responsibilities will include: - Managing a portfolio of Anthology Partner accounts at different stages within their lifecycle and maintaining ongoing engagements with prioritized Partners - Creating Partner account plans to provide additional recommendations that will benefit the Partner’s investment in Anthology - Helping new Partners navigate through their initial onboarding and fulfillment of program services - Tracking and managing Partner satisfaction by monitoring Partner usage data, health indicators, and potential growth opportunities and translating into strategies for success - Fostering relationships and collaborating with cross-functional internal teams (Product Management, Product Development) to ensure Partners achieve their business objectives - Managing day-to-day relationships with Partners, developing an understanding of their products, services, and strategies to help Partners develop their product, sales, marketing, and delivery capabilities in line with Anthology’s strategy - Demonstrating the ability to demo Partner technology to internal and external clients - Building and maintaining strong relationships with a diverse set of internal and Partner constituencies - In coordination with Partner Marketing, creating and managing measurable, market-driven campaigns leveraging all relevant elements of the marketing mix including public relations, social media, events, online marketing, direct marketing, and client programs - Capturing and integrating key performance indicators (KPIs) to measure operational effectiveness and return on investment (ROI) for Partner marketing solutions - This role requires approximately 10%+ travel - Required skills/qualifications:_ - Bachelor’s degree or equivalent experience - 2-3 years of prior relevant experience - Fluency in written and spoken English at CEF B2 level or above - Ability to multi-task - Ability to prioritize and delegate in a resource constrained environment and re-prioritize resources rapidly - Quick thinker, calm in tough situations, adept at problem resolution - Ability to think strategically while managing multiple projects and Partners - Ability to manage Partner expectations and work effectively with cross-functional teams - Ability to work collaboratively with outside departments to reach common company goals - Enjoys working with different types of personalities and skill levels - Previous experience in effective account management with strong customer-centric orientation - Demonstrated excellent interpersonal skills; ability to communicate effectively with a variety of internal and external audiences - Ability to exercise discretion, creative decision-making, and independent good judgment - Ability to quickly adapt to specific Partner needs and think independently, addressing unique customer issues - Comfort and proficiency with managing conflict and working with diverse populations - Demonstrated ability to act as advocate for Partners - Preferred skills/qualifications:_ - Related experience in account management and customer support and retention - Prior relationship management experience, preferably in a B2B SaaS organization - Previous experience in a SaaS company - Demonstrated ability to support Marketing, Business Development, proposal creation, and other efforts towards successful Partner acquisition and retention - Previous data management experience - Fluency in multiple languages **The Office**: We have an office located in Bogota, Colombia as a hub for the LAC market. - Located in Capital Towers center in the financial district - Excellent and secure area to eat lunch, have a walk, or dine after office hours - Benefits in prepaid medicine, dental plan, and wellness allowance - Easy access to public transportation close to two important avenues, Carrera 7 and Calle 100 - Free parking for employees and paid parking for visitors - Multiple private spaces for virtual and face-to-face meetings - Regular events like bring your dog to work day and ping-pong, foosball, and Mario Kart tournaments - Sodexo card provided for employees - Daily budget to spend on beverage vending m